Frequently asked questions
Everything you need to know about our products. If you can’t find the answer you’re looking for, you can always contact our customer support
CBD oils
Do your CBD oils contain THC?
No, all our oils are THC-free, as required by European regulations.
Are your products natural?
Yes, we use natural ingredients in all our formulations.
CBD Creams
How many times a day can I apply EU4DOL GEL PLUS?
It can be applied up to 3 times a day, gently massaging the affected area until fully absorbed.
What types of pain is EU4DOL GEL PLUS indicated for?
It supports cases of inflammation and joint pain, both acute and chronic, on small and large joints.
Can I use EU4SPORT daily after training?
Yes, EU4SPORT is designed for daily use after physical activity. It helps relax muscles and supports recovery.
What conditions is EU4PELVIS indicated for?
EU4PELVIS is recommended in cases of:
Vulvodynia
Vaginismus
Dysmenorrhea
Dyspareunia
Pudendal neuropathy
Vaginal dryness
PID (pelvic inflammatory disease)
It can be used together with CBD oil for a more complete treatment.
Dietary Supplements
Which product is indicated for sleep disorders?
EU4SLEEP is designed to promote relaxation and natural sleep. It does not contain CBD, but a combination of botanical extracts specifically to improve sleep quality.
How many EU4DOL capsules can I take per day?
The recommended dose is 1 to 3 capsules per day, preferably away from meals.
How many EU4SLEEP capsules can I take per day?
For EU4SLEEP, 1 capsule in the evening before going to bed is recommended.
For pets
What is the recommended dosage of EU4DOG / EU4CAT?
Dosage depends on the animal’s weight and specific needs. We recommend consulting your veterinarian.
Is EU4DOG suitable for dogs of all sizes?
Yes, it is suitable for all sizes. The dosage should be adjusted according to weight and individual needs. Consult your veterinarian for proper use.
Shipping and delivery
What are the shipping times?
Orders are generally shipped within 24/48 business hours.
How much does shipping cost?
Shipping costs £5.90. It is free for orders over £49.
How can I track my order?
You will receive an email with a link to track the shipment in real time as soon as your order has been shipped.
What should I do if the package arrives damaged?
Contact us as soon as possible, attaching photos of the damaged package and its contents; we will resolve the issue promptly.
Can I pick up my order at a pickup point?
Yes, during checkout you can choose the option to collect at a pickup location.